Shanghai Yiji Automation Control System Engineering Co., Ltd. always puts customer satisfaction first. In Shanghai, we have a well-trained professional technical service team, all of whom are senior engineers in professional fields. Quick response, correct solutions and efficient on-site processing are our service tenet.

Shanghai Yiji Automation Control System Engineering Co., Ltd. adheres to the principle that quality is the foundation of enterprise survival. As the primary quality policy, the company strictly implements the ISO9001 quality management system standard from system solution design, supplier management, product sales, inspection to product after-sales service. While paying attention to the quality of the company's products, we regard after-sales service as an important means to provide value-added services to customers and enhance corporate competitiveness. For this reason, the company is equipped with a dedicated and well-trained after-sales technical service team to respond to customers' after-sales service needs at the fastest speed and in the shortest time.

When the product is put into normal operation, the company's after-sales technical service team promises to respond within 1 hour of the effective working day after receiving the customer's service notification. And make a judgment based on the service content required. If professional technicians are required to provide services, the company will immediately organize professional engineering and technical service personnel to go to the project site for technical services within 24 hours. Regardless of the responsibility for the accident, our company adheres to the principle of giving priority to troubleshooting and restoring equipment operation, and strives to minimize the economic losses of customers. Ensure the vital interests of customers and provide services until customers are satisfied.

Training for customers' equipment operation, maintenance and management personnel is an important part of our company's after-sales service work. We have prepared a complete set of training content plans for customers. Training can be based on customer needs. The training of equipment operators can be arranged on-site, and our professional technical service personnel can provide training on daily product operation and maintenance. Operators can also go to Shanghai Yiji Automation Control System Engineering Co., Ltd. with equipment maintenance and management personnel for more in-depth and systematic product debugging and operation management training.

The warranty period for the products provided by Shanghai Yiji Automation Control System Engineering Co., Ltd. is 1 year after the product is put into operation. During the warranty period, any fault of the company's products will be repaired free of charge. Based on the principle of customer interests, the products provided by our company are insured with liability insurance by China People's Property Insurance Company.

Shanghai Yiji Automation Control System Engineering Co., Ltd. solemnly promises: While providing high-quality products to all our customers, we also let customers enjoy high-quality services. This is the basis of our honest business. Customer satisfaction is always the goal that Shanghai Yiji strives for.
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